However, we may still keep the telegram groups in case there is an urgent need to get in touch with our merchants. Support is via a ticketing system and a live chat and will include but not be limited to customer queries, complaints, and identification approval processes for. We will no longer be using Telegram for communication purposes, and any messages on telegram will no longer be responded to by the P2P team.Binance Completes Integration of 19 New dApps on Binance Web3 Wallet (December 2023). Binance Completes Integration of Radiant Capital (RDNT) on Ethereum Network, Opens Deposits and Withdrawals. Moreover, we have a dedicated team of customer service agents who will only focus on assisting our merchants. Binance Futures Will List USD-M & COIN-M Quarterly 0628 Delivery Contracts. Now, merchants can seek immediate help for some of the most frequently asked questions. Previously, both merchant’s and non-merchant’s inquiries were concurrently handled by our support agents. It is an initiative to provide better customer service for our merchants.Below you’ll find examples of common scams on Telegram. To get in touch with Binance Customer Support, please use the Live Chat function on the official Binance website. Binance Smart Chain, Solana, Polygon, and Ethereum ecosystems. Please note that Binance Customer Service representatives will never contact you via private Telegram messages. Binance P2P has an exclusive merchant inquiry category in our live support function on Binance Chat Coinstats is a leading crypto portfolio tracker that offers 24. Users can submit a form or engage with a 24/7 live chat on the Binance.US Support page. Binance Chat “Merchant Inquiries” supports the following languages when displaying questions: Russian, Turkish, Portuguese, Spanish, Korean, Japanese, Vietnamese, French, Italian, and Filipino. Customer Service Like many other crypto exchanges, Binance.US offers limited customer service options. Residents in Japan can now access Binance’s services when trading some of the world’s most popular virtual assets. Binance Chat Support will be available 24/7. Existing customers residing in Japan who have global Binance accounts will be able to initiate the migration process after August 14, 2023, via the new KYC (ID verification) process.Binance Chat is an artificial-intelligence-driven chat support function that can automatically respond to user inquiries and escalate the relevant problems to live support agents.
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